Privacy Policy

PRIVACY STATEMENT


This Privacy Policy applies to the clients, consultants and third party service providers desirous of availing the services of Mind Solace and signing up for the website.

The clients, consultants and third party service providers represent that they accept the Terms and Condition (Terms) of this Privacy Policy along with any amendments and modifications that may be made from time to time.

The client must give his consent to the collection, use and disclosure of personal information if the requirement to do so. In case the client does not wish to provide any personal information, he/she is not entitled to use this platform or to avail the services provided by it.

The use of personal information shall be subject to the following conditions:-

To ensure quality , Mind Solace reserves the right to record any information exchanged between the client and the consultant during their sessions. The consultant, can record information of counseling session with the consent of the client.

Mind Solace may appoint third party vendors and service providers who will have access to the client’s personal information.

Mind Solace, its employees and consultant’s employees shall not have access to the personal information recorded by the third party.

Mind Solace may use the information received through the client’s mobiles and e-mails for responding to the client’s and/or the consultant’s request, as well as for improving the services provide.

Mind Solace may retain the communications received through emails in order to process the client’s inquiries, respond to their request and improve the quality of services provided.

Mind Solace may use the personal information (1) to comply with legal requirements including investigation of potential violation (2) to prevent fraud and (3) to hinder any imminent harm to the safety of Mind Solace’s property.

SECURITY


Mind Solace will use reasonable security measures to protect personal information from any unauthorized access and ensure appropriate use of personal information.

The client, consultant and third party service providers are responsible for maintaining the security and confidentiality of their user id and password while accessing the platform. Neither Mind Solace nor its directors or other representatives shall be liable to the clients/consultants/third party service providers under any circumstances for any dire, indirect, punitive, special or consequential damages.

THIRD PARTY/CONSULTANT WEBSITE

Mind Solace shall not be responsible for the accuracy of the information available on the website of consultant and/or the third party service provider. Mind Solace’s Privacy Policy does not govern any information provided by them on their website.

Mind Solace will not be held liable for any breach of confidentiality by the consultants or third party service providers as mentioned above, or the breach of this Privacy Policy in any manner.